We thank you from the bottom of our hearts for all the orders you have placed.
As displayed on the top of our website, we are currently stating that new orders may take 3-4 working days to be dispatched*.
Our amazing dispatch team have worked extremely hard behind the scenes to wrap as many parcels as we possibly can, as fast as we can, to reduce our backlog and ensure your parcel gets to you as quickly as possible.
The dispatch time of some products may vary, these will be advised on the actual product. Some larger orders may take a little longer and this will be discussed with you with our sales team at the time of order.
Please note that all orders accepted are allocated against stock and the price is fixed. The current safe working environment that we have created for our wonderful dispatch staff does mean we have to limit staff numbers and cannot simply increase our packing capacity in line with the volume of orders received at the current time.
Our sales and customer support team are on hand for any queries you may have, but will not have information on the exact date your parcel will leave us, we respectfully therefore ask that you do not contact us for this information. We will send you an email on the evening we despatch your parcel so you know when to expect its arrival.
We will keep you updated on dispatch times on the banner at the top of the website.
- Thank you from the Atkinsons Team
*3-4 working days is an estimation and refers only to products that are in stock and available for dispatch. Other items may vary, these will be advised on the individual product.
For updates on current Royal Mail delivery times, please see the Royal Mail website.